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Privacy Policy

At cava.com.vn, the privacy of our customers is extremely important. Therefore, Cava will only collect information that is necessary and relevant to the transaction between you and Cava. This information includes your name, phone number and some other information in the manner set out in this "Privacy Policy".

You can visit the website cava.com.vn without having to provide any personal information. When accessing the website, you will remain anonymous at all times unless you register an account on the web and log in to that account.

Cava's Privacy Policy fully complies with the Law on Privacy of Personal Information.

1. Personal Information Collection
Cava.com.vn does not sell, share or exchange personal information of customers collected on the website to any other third party.

- Your personal information will only be used within Cava

- When you register for a cava.com.vn account, the personal information we collect includes:

• Surname & First Name
• Delivery address
• Address
• Email
• Mobile phone number
• Date of birth
• Gender
The above information will be used for one or all of the following purposes:

• Delivery of goods you have purchased at cava.com.vn
• Delivery notices and customer support.
• Provide product related information.
• Process orders and provide services and information through our website at your request.
In addition, we will use the information you provide to assist with customer account management; confirm and execute financial transactions in connection with your online payments; check data downloaded from our website; improve the look and/or content of the website sections and customize them to make them easier to use; identification of website visitors; research on user demographics; send you information that we think will be useful or requested by you, including information about products and services, provided you agree not to object to being contacted for the above purposes. .

We may share your name and address with our courier service or supplier in order to deliver your order.

When you register as a member on the website cava.com.vn we will also use your personal information to send promotional/marketing information. You may unsubscribe from such communications at any time by using the unsubscribe function in the promotional messages.

Payments that you make through the website will be processed by cava.com.vn. You must provide us, our agent or the website with accurate and up-to-date information. information and notify us of any changes.

Your order details will be stored by us, but for security reasons, we cannot make them publicly available. However, you can check that information by logging into your own account on the website. There you can keep track of the complete details of your completed orders, open orders and upcoming orders, as well as manage your address information, banking information and documents. news that you have subscribed to receive. You should ensure that information is accessed confidentially and not disclosed to an unauthorized third party. We will not be responsible for the misuse of a password unless it is our fault.

2. Update personal information
Update personal information You can update your personal information at any time by logging in to the website cava.com.vn

3. Privacy of personal information
Cava.com.vn ensures that all information collected will be kept safe. We protect your personal information by:

• Limit access to personal information.
• Use technology products to prevent unauthorized computer access.
• Delete your personal information when it is no longer needed for our record keeping purposes

4. Disclosure of personal information
We will not share your information with any other company except those companies and third parties directly related to the delivery of the goods you have purchased at Cava.com.vn. In some special cases, Cava.com.vn may be required to disclose personal information, for example when there are grounds to believe that the disclosure is necessary to prevent threats to your privacy. life and health, or for law enforcement purposes. Cava is committed to complying with the Privacy Act and the National Privacy Principles.

Collecting computer data when you visit cava.com.vn, our company's server will automatically store information that your browser sends. This information includes:

Your IP address
Browser Type
Websites that you have visited before coming to our website
The pages in cava.com.vn that you visit
The amount of time you spent viewing those pages, products, searching information on the site, time and date of visit, and other statistics.
Such information is collected for analysis and evaluation purposes in order to contribute to the improvement of the website, services, and products we offer. Such data will have nothing to do with other personal information.

As mentioned above, Cava will use Google Analytics features based on Display advertising data including the following: Re-marketing reports, visits reports Displays image ads on Google's network of sites, reports on Double Click, statistics on customer behavior & interests on Google Analytics. Select Google's ad settings (https://www.google.com/settings/ads ), so you can turn off the display of ads from Google Analytics and customize ads on the Google Display Network.

In addition, Cava also uses the Re-marketing function of Google Analytics to advertise online; third parties (including Google) will be able to display Cava advertisements on linked websites. Cava and 3rd party vendors, including Google, will use 3rd party cookies (such as Google Analytics cookies and cookies) (such as DoubleClick) to advertise, optimize and display advertisements. advertising based on the customer's previous visits to the website, and shows the results of the customer's reaction to the advertisement, other uses of the advertisement and the interaction of these advertisements and translation services. advertising service to the number of visitors to Cava.com.vn

5. Use of Cookies
When customers use services or view content provided by Cava, we automatically collect and store certain information in server logs. This information includes:

• Details of how customers use Cava's services such as search queries.
• Internet protocol address.
• Device problem information such as error, system performance, hardware settings, browser type, browser language, date and time you requested and referring URL.
• Cookies that can uniquely identify a customer's browser or Account

6. Payment privacy policy
- The card payment system on cava.com.vn is provided by payment gateway partners that have been licensed to operate legally in Vietnam. Therefore, Cava's card payment security standards ensure compliance with the security standards of Payment Plus Partners.

- In addition, Cava also has its own security standards for payment transactions to ensure the safety of customers' payment information.

7. Changes to the Privacy Policy
Cava.com.vn reserves the right to change and amend the Privacy Policy at any time. Any changes to this policy will be posted on our website.